Service and Support Contracts Add Value

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Tim Purpura

Tim Purpura

VP Global Sales & Marketing

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Service and Support Contracts Add Value

With so many purchase options available for security and surveillance equipment solutions, service and support considerations may sometimes take a back seat to price, features and product quality. However, for mission-critical applications such as key control and asset management, service and support of the equipment needs to be a top priority. Protecting the investment, along with the safety and security of people and assets, starts with good service and support.

Key Control Software Drives Fleet Management Operations

The benefits of a key control and management solution for fleet management applications has been compellingly demonstrated. With so many physical keys in use, management needs a robust system for securing them, along with the vehicles and doors they represent. But beyond the physical security of these keys, there is a need to track and audit and control their use both in real time and in the long term. For that, the user needs specialized software, which is often resident in key control solutions.

Driving Key Control on the Interstate Freeway

The Interstate Highway system is a 47,000 mile network of freeways that crisscrosses the American landscape. Critical to America’s mobility, it is estimated that one quarter of all vehicle miles driven in the country are driven on the Interstate system. Individual states are responsible for maintaining and rehabilitating the roads, rest stops and scenic areas in their regions. Equipment, vehicles and other maintenance items are stored at regional centers where automated key control systems are used to hold and track keys needed for the job.

Key Control and the Cost of Peace of Mind

If you’ve ever lost or had your wallet stolen, you know the feeling of panic it can cause. All of your identification gone – driver’s license, credit cards – as well as any money and/or personal items, and all very likely in the hands of someone who has no intention of returning any of it. You’re now faced with cancelling all your cards, re-applying for your license and dealing with the consequences of any bogus charges made in your name. It’s a costly situation both in time and financially.

Centralized Key Control Makes Sense in a School Environment

The makeup of a university campus is not unlike that of a small town. As in a small town, multiple diverse buildings and green spaces are distributed throughout a defined geographic area. For the campus, these would include housing, administrative/office buildings, resource centers (i.e. library, medical facility, classrooms, religious centers, etc.), maintenance buildings, police services, retail (cafeteria, book store) and more. A university campus has all the same resources, if not the budget, as a small town has for safety and security. Further, because a campus is not an open environment, the school can even be more advanced in their operations and use of technology when pursuing a safer environment.

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